Privacy Policy

Personal Information

• Name, phone number, email address
• Address and emergency contact details

Pet Information

• Pet name, breed, age
• Vaccination records and health information
• Behavioral and care notes

Usage & Technical Data

• App usage and booking history
• Login activity, device, and browser information

We use your information to:

• Provide and manage pet care services
• Communicate updates and booking details
• Ensure pet safety and service quality
• Improve our platform and customer experience

• Live cameras and updates are provided for transparency.
• Access is secured and restricted.
• Footage is never sold or shared with third parties.

We do not sell personal data.

Information may be shared only with:

• Veterinary professionals (in emergencies)
• Trusted service partners essential to operations
• Legal authorities when required by law

We use industry-standard safeguards, including:

• Secure servers and encrypted access
• Restricted internal access controls

We use cookies to:

• Maintain login sessions
• Improve performance and user experience

You may control cookies via browser settings.

You may request to:

• Access your data
• Correct inaccuracies
• Request deletion (subject to legal and safety requirements)

We retain information only as long as necessary for:

• Service delivery
• Legal compliance
• Safety and operational records

This Privacy Policy may be updated periodically. Updates will be published on our website or app.